Gogo Camp equipment rental Terms & Conditions

Late Policy

  1. Please be punctual as the schedule is usually packed.
  2. Deliveryman will contact you by phone at least one hour before the scheduled meeting time to reconfirm.
  3. An additional charge of $30 applied if the customer is late for more than 30 minutes, $20 for every 15 minutes afterwards.

Pick up & return arrangement

  1. Deliveryman would record the first 4 digits of the customer’s ID card for record at the time of picking up.
  2. Surcharge of $150 applied if the customer changes the meeting time/ location at the scheduled meeting day. (Subject to the schedule and availability of the deliveryman).

Cancellation Policy

  1. Please notify us as soon as possible if you want to cancel the booking.
    1. Cancel one day before the booking (before 12:00 pm): fully refund
    2. Cancel one day before booking (after 12:00pm): 50% of the booking amount
    3. Cancel at the scheduled day (from 12:00 am) of the scheduled booking: no refund is granted
  2. No refund is granted for no show.

    Reschedule policy

    1. Please notify us as soon as possible if you want to re-schedule.
    2.  Reschedule for free is only possible at at least 7 days later than original booking, if you wish to reschedule within 7 days, $200 of administrative charge applied.

    Equipment Damage Price List

    Item names

    Damage price

    Remarks

    2-Person Tent

    $540

    Tent pole $20/ section

    3-Person Tent

    $600

    4-Person Tent

    $1100

    Single Self-Inflating Air Mattress

    $196

    Sleeping Bag

    $130

    Tarp

    $480

    Folding Chair

    $330

    Foldable Table

    $180